Career Timeline
Over a decade building and leading teams across cloud security,
application security, and digital delivery — from startup co-founder
to enterprise account leadership.
Wiz
2023 — Present
London, United Kingdom
Manager, Technical Account Management EMEA
February 2025 — Present
Built and led the EMEA TAM function from scratch — hired the team, defined the engagement model, and aligned it with Sales and Product to grow platform adoption across enterprise accounts.
- Grew team adoption targets by 25% in the first year.
- Introduced a shared reporting cadence that gave Sales and Product direct visibility into account health and expansion signals.
Senior Technical Account Manager
April 2024 — March 2025
Ran a portfolio of enterprise accounts, translating cloud security risks into actionable remediation plans and feeding product gaps back to engineering.
- Held a 95% satisfaction rating across the portfolio while identifying and resolving critical security risks for 3 major accounts.
Senior Customer Success Manager
November 2023 — April 2024
Onboarded 17 enterprise customers in the first five months — built repeatable success plans, tracked activation milestones, and got teams to first value faster.
Wiz
2023 — Present · London, United Kingdom
Manager, Technical Account Management EMEA
February 2025 — Present
Built and led the EMEA TAM function from scratch — hired the team, defined the engagement model, and aligned it with Sales and Product to grow platform adoption across enterprise accounts.
- Grew team adoption targets by 25% in the first year.
- Introduced a shared reporting cadence that gave Sales and Product direct visibility into account health and expansion signals.
Senior Technical Account Manager
April 2024 — March 2025
Ran a portfolio of enterprise accounts, translating cloud security risks into actionable remediation plans and feeding product gaps back to engineering.
- Held a 95% satisfaction rating across the portfolio while identifying and resolving critical security risks for 3 major accounts.
Senior Customer Success Manager
November 2023 — April 2024
Onboarded 17 enterprise customers in the first five months — built repeatable success plans, tracked activation milestones, and got teams to first value faster.
Veracode
2020 — 2023
London, United Kingdom
Manager, Customer Experience & Enablement
August 2022 — November 2023
Owned the global customer community and enablement programmes. Analysed support and feedback data to identify recurring pain points, then worked with Product to fix them.
- Doubled community engagement through targeted content and events; launched a partner enablement portal that cut onboarding time for new partners.
Team Lead, Customer Success
May 2021 — April 2022
Led a team of CSMs — set engagement playbooks, handled escalations, and focused on reducing churn in the mid-market segment.
- Cut team admin overhead by 15% through process changes; reduced churn in the managed segment by 10%.
Senior Security Program Manager
May 2021 — May 2021
Helped enterprise customers embed application security testing into their SDLCs — scoping rollout plans, configuring integrations, and tracking coverage improvements.
Security Program Manager
March 2020 — May 2021
Managed a portfolio of enterprise accounts through security testing cycles — ran programme reviews, tracked remediation progress, and pushed adoption of new scanning tools.
Veracode
2020 — 2023 · London, United Kingdom
Manager, Customer Experience & Enablement
August 2022 — November 2023
Owned the global customer community and enablement programmes. Analysed support and feedback data to identify recurring pain points, then worked with Product to fix them.
- Doubled community engagement through targeted content and events; launched a partner enablement portal that cut onboarding time for new partners.
Team Lead, Customer Success
May 2021 — April 2022
Led a team of CSMs — set engagement playbooks, handled escalations, and focused on reducing churn in the mid-market segment.
- Cut team admin overhead by 15% through process changes; reduced churn in the managed segment by 10%.
Senior Security Program Manager
May 2021 — May 2021
Helped enterprise customers embed application security testing into their SDLCs — scoping rollout plans, configuring integrations, and tracking coverage improvements.
Security Program Manager
March 2020 — May 2021
Managed a portfolio of enterprise accounts through security testing cycles — ran programme reviews, tracked remediation progress, and pushed adoption of new scanning tools.
Lacework
2022 — 2022
London, United Kingdom
Senior Customer Success Manager
April 2022 — May 2022
Made redundant after one month when the role was cut — but walked away with a deep-dive in cloud security posture management.
Lacework
2022 — 2022 · London, United Kingdom
Senior Customer Success Manager
April 2022 — May 2022
Made redundant after one month when the role was cut — but walked away with a deep-dive in cloud security posture management.
Finalsite
2018 — 2020
London, United Kingdom
Digital Project Manager
November 2018 — March 2020
Ran website builds end-to-end for international school clients — scoped work, managed design and dev teams, and kept projects on time and budget.
- Delivered 20+ website projects; improved estimation accuracy by 10% by introducing lightweight post-mortems.
Finalsite
2018 — 2020 · London, United Kingdom
Digital Project Manager
November 2018 — March 2020
Ran website builds end-to-end for international school clients — scoped work, managed design and dev teams, and kept projects on time and budget.
- Delivered 20+ website projects; improved estimation accuracy by 10% by introducing lightweight post-mortems.
Nila Expeditions
2017 — 2018
Turin, Italy
Digital Consultant
September 2018 — November 2018
Brief consulting engagement after stepping back from the co-founder role — helped pick tooling and mapped out initial marketing channels.
Co-founder, Technical Lead
February 2017 — September 2018
Built the tech side of a travel startup from zero — designed and shipped the website and booking platform, set up hosting, and handled all infrastructure.
- Launched the booking platform and public site on infrastructure that ran without incident through the first two travel seasons.
Nila Expeditions
2017 — 2018 · Turin, Italy
Digital Consultant
September 2018 — November 2018
Brief consulting engagement after stepping back from the co-founder role — helped pick tooling and mapped out initial marketing channels.
Co-founder, Technical Lead
February 2017 — September 2018
Built the tech side of a travel startup from zero — designed and shipped the website and booking platform, set up hosting, and handled all infrastructure.
- Launched the booking platform and public site on infrastructure that ran without incident through the first two travel seasons.